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WhatsApp marketing and customer engagement

Talk where customers are.

WhatsApp Business setup, opt-in campaigns and follow-up workflows.

WhatsApp marketing and customer engagement at Twointwo

What this service does for you.

We set up WhatsApp Business properly, connect it to your lead sources and design messages customers want to receive. Opt-ins, templates and follow-up flows are planned around platform rules.

Best for

Businesses that already talk to customers on WhatsApp and want to do it at scale.

Typical timeline

Setup and first workflows typically take 2 to 4 weeks, including template approvals.

How it is priced

Fixed setup, then monthly retainer

What we need from you

A business phone number, access to Meta Business Manager, and a customer list with consent.

What you get.

Messaging workflow map

Approved message templates where required

Integration configuration

Customer opt-in and segmentation approach

Workflow testing

Engagement reporting

Included in the scope.

Your exact mix depends on your goals. This is what we usually include.

  • WhatsApp Business setup and profile optimisation
  • Approved messaging-platform integrations
  • Opt-in campaign strategy
  • Customer support and follow-up workflows
  • Lead qualification and routing
  • CRM integration where supported

Common questions.

Something else? Send it with the form below.

Platform access, messaging charges and template approvals depend on WhatsApp and the provider you choose.

No. We only work with customers who have opted in.

Ready to start with WhatsApp?

Tell us what you want to grow.

Share a few details and we will come back with a clear first recommendation. Brand ki baat karein?